E-commerce search
From intent-based product discovery to searches for a specific keyword or ingredient, we help customers find what they need by choosing, integrating and tuning the right search engine for your catalogue.
What good product search needs
Name, attribute and part number
Customers find products the way they describe them — by name, by technical attribute or by the exact part number from their last order.
Filters that fit the catalogue
Facets built from structured attributes, so filtering narrows results the way buyers actually compare products.
Relevance tuning
Ranking, synonyms and spelling tolerance tuned against real search logs, and tuned again as the catalogue changes.
Customer-specific results
B2B assortments, visibility rules and account prices respected in the results, not only on the product page.
Indexing from your systems
Products, stock and prices indexed from the commerce platform, PIM and ERP, so search never shows what cannot be sold.
Search analytics
Zero-result and low-click queries surfaced, so the catalogue and the search improve together.
Have a search problem that isn’t listed here? Talk to us about your project
Search is tuned, not installed
Most search problems are data problems: attributes that were never structured, synonyms nobody maintains, and an index that lags behind the ERP. We start with the catalogue and the queries your customers actually type.
We choose the engine for the catalogue size, the query load and the team who will run it, integrate it with the commerce platform, PIM and ERP, and measure relevance against real queries rather than configuring it once and leaving it.
- Engine choice
- Selected for catalogue size, query load and who runs it.
- Indexing
- Products, stock and prices kept current from PIM and ERP.
- Relevance
- Ranking, synonyms and typo tolerance tuned on real queries.
- Filters
- Facets generated from structured product attributes.
- B2B visibility
- Assortments and prices resolved per customer account.
- Analytics
- Zero-result and low-click queries reported and fixed.
Search built into the platform, not bolted on
Search sits on the same product data, prices and stock the rest of the commerce platform manages. That is why we build and tune it as part of the commerce and integration work rather than as a separate plug-in.
Common questions
Can you improve the search we already have?
Often yes. We start with your search logs and catalogue data, fix the attributes, synonyms and indexing behind the worst queries, and only recommend a new engine if the current one cannot deliver.
Which search engine should we use?
It depends on catalogue size, query load, the platform you run and the team who will operate it. We compare the options on your own catalogue before you decide.
Can search respect customer-specific assortments and prices?
Yes. For B2B we make visibility rules, assortments and account prices part of the index or the query, so customers only find what they can actually buy, at their own price.
Let’s talk about your commerce platform
Tell us what you are running today and where it is holding the business back. We will come back with an honest read on the architecture, the integration work involved, and what a realistic first phase looks like.
